Know what to expect before you purchase.
Digital resources
Digital products are supplied electronically; no physical item is shipped. Check each listing for the included files and required software. If your download is missing, inaccessible, or defective, email admin@boldlybegin.com with your order number so we can help restore access or address the issue.
For refund requests, contact us within seven days of purchase and explain the problem. Duplicate purchases and files we cannot make usable will be refunded. A change-of-mind refund is not offered after a digital file has been accessed, except where required by law.
Consulting sessions
Request cancellation or rescheduling at least 24 hours before your confirmed appointment. A cancellation before work begins and at least 24 hours before the appointment is eligible for a full refund. Late cancellations and missed appointments are not refundable; contact us if an emergency affects your attendance.
Document reviews
You may cancel for a full refund before review work begins. Once review work has begun, contact us to discuss any undelivered portion of the service. If BBE cannot deliver the agreed service, the undelivered portion will be refunded.
Nothing in this policy limits rights that apply under law. Contact: admin@boldlybegin.com.